Privacy Policy

When you use TamSwap, we may collect the following types of information: • Account Information: Your name, institutional email address (@fit.edu.ph), and profile details provided during registration. • Transaction Data: Records of your listings, purchases, and interactions with other users on the platform. • Usage Data: Information about how you interact with TamSwap, including pages visited, search queries, and feature usage. • Device Information: Your device type, operating system, browser, and IP address for security and analytics purposes. • Communications: Messages sent through our in-app chat feature and any correspondence with our support team.

TamSwap uses your information for the following purposes: • Account Verification: Confirming that you are a legitimate student through institutional email verification. • Platform Operations: Facilitating transactions, powering search results, and enabling communication between buyers and sellers. • Personalization: Providing personalized product recommendations and relevant listings based on your interests and browsing behavior. • AI-Powered Features: Enabling intelligent pricing suggestions, image-based search, and content moderation through our AI systems. • Safety & Fraud Detection: Monitoring platform activity to identify suspicious behavior, duplicate listings, and potential scams. • Improvements: Analyzing usage patterns to improve our platform, fix issues, and develop new features.

TamSwap does not sell your personal data. We may share your information in the following limited circumstances: • With Other Users: Your public profile, listings, and reviews are visible to other TamSwap users as part of the marketplace functionality. • With University Partners: In cases of verified policy violations or fraud, we may share relevant account information with the user's academic institution. • Service Providers: We work with trusted third-party providers for payment processing (GCash, Maya), hosting, and analytics. These providers only access data necessary to perform their services. • Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect the rights and safety of TamSwap and its users.

TamSwap takes data security seriously. We implement appropriate technical and organizational measures to protect your personal data, including: • Encryption of sensitive data in transit and at rest • Secure authentication mechanisms • Regular security monitoring and logging • Access controls limiting data access to authorized personnel We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Account data is retained while your account is active and for a reasonable period afterward for legal and operational purposes. Transaction records may be retained for compliance with applicable laws. You may request deletion of your account and associated data at any time.

Under the Philippine Data Privacy Act of 2012, you have the following rights: • Right to Access: You may request a copy of the personal data we hold about you. • Right to Correction: You may request correction of inaccurate or incomplete personal data. • Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements. • Right to Object: You may object to the processing of your personal data for certain purposes. • Right to Data Portability: You may request your data in a structured, commonly used format. To exercise any of these rights, please contact us through our Contact page.

TamSwap uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. Essential cookies are required for the platform to function properly. Analytics cookies help us understand how users interact with TamSwap so we can improve our services. You can manage cookie preferences through your browser settings.

TamSwap is designed for university students and is not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from individuals under 18 who have not obtained such consent. If we become aware that we have collected data from a minor without proper consent, we will take steps to delete that information.

TamSwap may update this Privacy Policy from time to time. We will notify users of significant changes through the platform or via email. Your continued use of TamSwap after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: • Email: 202410971@fit.edu.ph • Address: P. Noval St., Sampaloc, Manila, Philippines You may also file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.